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What Our Customers Are Saying

I am very pleased with the service I got from Debbie Neil and Jermy..I could not have asked for better service. I had a situation where my heating unit went out and this company was called.Debbie put in a call and got my unit to me within a few hours.


All was done in good time. I think it was Russell. He was very knowledgeable about this work and very helpful with my questions.


Our AC went out and the first place I called couldn’t have someone out for a few days. I called Brian and Sons after seeing one of their vehicles in our neighbors driveway. They had someone available to come out the next day (good thing as we were set to host a graduation party the over the weekend with temps in the 90’s). Debbie was terrific over the phone and was upfront about what the potential problems could be and what the costs could be. We’re glad that we ended up using a local business and felt that we got the attention and service we needed. Thank you!


This company is absolutely wonderful. They’re very honest & willing to work with you. Julio was my technician. He was very professional & informed me of the problem. I have used Brian & Sons once before. I highly recommend them.


Brian and Sons have taken care of our HVAC needs for 13 years and two homes. I won’t trust anyone else. They are the best!


I have been working with Brian and Son’s for over 10 years and the quality, service, prices has been as good as it was 10 years ago as it is now. I highly recommend working with them and everyone that I have referred over the years has been very happy for the referral.


Jonathan was very polite and right on time.


Debbie was very knowledgeable and very honest with me in regards getting a new furnace and AC. She explained everything to me what would be done.
I was very pleased with the service I received from the install crew. They were very knowledgeable and professional. I am so glad that I had Brian and Sons install new equipment.


Brian and Son were so efficient and simply fantastic in delivery. Debbie is really an awesome person and the way she takes care of her customers is truly exemplary. Thanks for helping us get hot water running again in our home!


Brian And Sons did a full 4 unit install with humidifiers and did a great job. The technicians were courteous, experienced and professional. Would recommend to anyone!


We were in a bind this winter and are old furnace finally gave up. We had a home warranty so through their assistance Brian and Sons answered the call to help. From the start of doing business with them, Russ came out to access our situation to the final install of our new furnace and air conditioner by Mike, Colin and Noel went flawless. You can see the detail and pride they put into their work. The install was clean and just amazing. Debbie in the front office kept me off the tower during this whole process and coordinated the entire effort. I cant say enough about this company. They are worth the call. They have my business for life. Keep doing what you guys are doing!!

Daniel R.

Patrick was polite thorough and knowledgeable completing the job in a timely manner!


We have used Brian and Sons for 15 years. They have always been professional and easy to work with. Have always been happy with the quality of service that we receive. Highly recommend.


After misdiagnosing the leaking water issue by other vendors, Brian and sons diagnosed and corrected the issue. Very professional and team oriented. Good value and fixing issue is a big plus. Plan to use them for all my rental properties.


They came out to look at our A/C as it was not working a 2nd time this summer, the tech was fantastic and did a very thorough job (the 1st company that came out did nothing) He showed me pictures and explained everything that was going on, they have been very prompt with getting ahold of our warranty Co as we need to replace the unit. Debbie was wonderful on getting back to me and keeping me informed on things with our warranty Co and what to expect. I am very pleased with them.

Tina B.

My husband and I are very pleased with our A/C thermostat and furnance installation. Very professional, on time and informative. We highly recommend using Brian and Sons.


Hello Debbie, just wanted to say that the house is nice & warm again. Thanks again🙂 you guys are amazing!


The service technician Brandon was very professional and knowledgeable. Quite welcome to come back in the future!

David C.

Mike and Jesse installed a new furnace for me. They were very professional and helpful with all aspects of the installation and “how to” details of operating the new system. I will continue to use Brian And Sons for all my HVAC needs in the future.


They were a great company to work with. The installers were very polite and on time. Debbie the owner was excellent to work with. She also kept me informed on when the furnace would be delivered. I would recommend.


Our AC went out during a heat wave. Dealing with the HWA was a nightmare. The contractor they sent was pretty shady, only accepted cash or check, and made us feel really uncomfortable. Took the cash out from HWA and called Debbie at Brian and Son’s. Best decision we could have made.


Brian And Sons replaced our AC several years ago and just replaced our Amana furnace. Their replacement furnace is so quiet and efficient… seems to maintain even temperature far better…. Efficient and pleasant workers.


Been using Brian and Sons for over 6 yrs now , always very happy with my service with this company. Very friendly and caring servicemen.


Debbie and her team are courteous and professional! Debbie guided me in purchasing the correct heating unit for my home in terms of size even if it meant she’d make less profit on the more higher model I initially selected. Her team fit me in short notice to ensure I’d have heat in my home for my and my baby. I highly recommend them for any of your heating/HVAC needs!


Brian and Sons has been servicing my heating and a/c needs for several years. I can rely on their knowledge & honesty. Josh recently installed a new furnace. And also a filter grille assembly, which will make monthly filter changes a breeze! In both cases he explained the work clearly. And he cleaned up nicely after each job.


Always call Debbie! Brian and Sons has repaired our furnace, AC and finally replaced our 20 year old furnace this year. We had a few minor issues that Debbie handled for us quickly and efficiently. Thanks Debbie!


The team at Brian and Sons took care of us when we needed our furnace repaired. A cold Sunday morning we woke up to no heat and a very chilly 60 degree house. I checked everything I could and called them around 12 o’clock. Quick response on the phone and Paul showed up at our door within the hour. Multiple issues with the furnace, but he explained it should be covered under warranty but since it was the weekend we needed to wait till Monday, and the parts needed to be ordered. He advised us of things we could do to help keep the house temp as consistent as possible as we waited on parts. Later that week once the parts arrived we were contacted to schedule the installation the following day. Paul returned and since he had already been here advised my wife that was working at the time he knew exactly where to go and let her get back to work. A short time later he had everything installed and fired the furnace back up. Great customer service from a great company.


Service technician Patrick came and assessed my concern, got right to my issue, he briefed me on the repairs and was very professional, and I’m very pleased with his performance I would highly recommend Brian and sons to anyone who needs repairs or service to their AC or heating!!


This was one of the greatest companies to work with. Each and everyone is professional and helpful. From the office associates to the installers and inspectors. The inspector was a joy and had a great personality. Then came the installation crew of 3. The supervisor kept me informed of all procedures and continuous updates. These gentlemen were totally awesome and so professional and friendly. I dealt mostly with Debbie in for office but it was a total pleasure. She kept me up to date about everything. Needless to say, I am extremely happy with my association with this company. I would recommend them to everyone that needed their services. Thumbs up guys!!!


Same day response for AC not working. Fixed capacitor and did a thorough check of other items. Good price. Great technician. Annual maintenance plan with them is very helpful. Thanks as always!


Paul, our technician, was extremely friendly, informative, and was up front about our options and the cost of everything. There were no surprises, and he even shared some great maintenance tips so that we could fix the airflow in our townhome. I will definitely be using this company again for future AC and heating needs.


My husband enjoyed meeting Lafayette, the technician, that cleaned our air conditioning unit today. Lafayette was very professional and informative as to the process. It was a pleasure to meet him. Always get great service from Brian & Sons.


Got a courtesy call to let us know they were on their way. Prompt and polite. Worked quickly. Good to know our air conditioner is cleaned and ready for the hot summer days to come.


I am happy to support a locally owned and family owned business. Josh (the technician) was honest with me during a check up. Debbie immediately came the same day for a free estimate. I was very happy because I work many hours and that was one of my only days off. Brian and Sons was very reasonably priced for the HVAC system. All work was completed in one day. The crew did a great job with the install. Debbie also has many financing options which is awesome!


Lafayette came out to do a tune-up on our AC, he showed up on time, was respectful of Covid concerns and very professional. Took care of all our concerns!